At NT Power, safety is our first priority. Our commitment to safety not only extends to our employees, but to our customers as well.

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unplugged electrical cord from receptacle

Your Safety

Find out how to stay safe around electrical hazards in and around your home.
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Danger High voltage sign on a fence

Community Safety

What you need to know about lightning safety and staying safe around electrical equipment/areas in your neighbourhood.
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One Call logo with shovel digging into the ground

Dig Safety

Planning to dig a garden, landscape, plant a large tree or install a fence, excavate a patio area or pool area, upgrade your driveway, repair your home's foundation, add a porch, deck or room to your home?

Need to report an electrical emergency?

If you see a potential electrical danger, such as tree branches on powerlines, downed powerlines, or leaking transformers, please contact Newmarket-Tay Power emergency line as soon as possible so we can fix it.

To report an Outage, Emergencies or for after hours service, please call the following and select option 3:

Newmarket Service Area:
Midland / Tay Service Area:



Powerless buildings with a dusk skyline

How to Stay Safe During a Power Outage

Are you prepared for a power outage? Here are some simple ways to be sure you’re prepared.
Worker is working on an electrical line in the sky

Outage Map

You can view any power outages throughout Newmarket by viewing the Outage Map. Click on the affected area to see the estimated restoration time and number of customers affected.