Outage Map

To report an Outage or Emergencies, please call  our toll free outage number at 1-888-735-4801.

We are aware that throughout the last two weeks, there have been some intermittent momentary power interruptions in Newmarket affecting customers in certain subdivisions. Our Engineering and Operations teams have been working diligently to isolate and rectify the problem with some success; Tree trimming near overhead lines, underground transformer inspections, and Station analysis have all been completed.  Due to the complex and persistent nature of the issue, switching has been performed to lessen the number of customers affected as we continue to troubleshoot our underground system.

We understand this situation is not ideal and appreciate your patience as we work to resolve the issue as quickly as possible.  We will provide updates on our website and social media as they become available. We apologize for the inconvenience this is causing and be assured that we are taking these reports very seriously and are actively working on a solution.

If you have any other questions or if there is anything else we can assist you with, please don’t hesitate to contact us.