Whatever Options Works Best For You Works For Us.
We want to make paying your bill as seamless and easy as possible. All Newmarket-Tay Power accounts are billed monthly, and we offer several payment options for your convenience.
Pre-authorized Payment Plan
To avoid the monthly ritual of having to remember to pay your bill on time, you can opt to sign up for our pre-authorized payment plan. Simply choose one of the following options:
- For Residential Customers complete this form and mail it to us, along with a “VOID” cheque; or
- For General Service/Commerical Customers complete this form and mail it to us, along with a “VOID” cheque; or
- fax your completed form and “VOID” cheque to us at (905) 895-8931; or
- email your completed form and scanned “VOID” cheque: Click here to show mail address.
If you have questions, don’t hesitate to call a Customer Service Representative at (905) 895-2309 from 8:30 a.m. to 4 p.m., Monday to Friday for assistance.
Need to cancel your pre-authorized payments?
Budget Billing Plan
If knowing your monthly payment in advance works better for your budget, then our Budget Billing Plans are a perfect fit. We estimate your monthly bill amount based on the previous 12 months of usage. At six months we review the plan and make any necessary adjustments to the monthly installment amount. At the end of the 12-month period, your actual usage and estimated usage is reviewed and you will receive a credit or debit balance, depending on whether you used more or less electricity than the estimated amount.
Pay By Credit Card
Pay your bill online using Paymentus Corporation with Mastercard or VISA.
You can now pay your Newmarket-Tay Power bill by credit card online or by phone using MasterCard and Visa. Paymentus Corporation is an independent company and charges a convenience fee to pay your bill using this service, however, Newmarket-Tay Power does not retain any portion of the convenience fee.
Please allow three (3) business days for the payment to reach us.For each payment, you will receive a confirmation number. We will also send you an email confirmation for your records..
PLEASE NOTE: if your service has been disconnected due to non-payment or you have received a collection notice, it is important for you to report your credit card payment to us today.
Online Banking Payments
Newmarket-Tay Power is linked to all major banks and financial institutions so you can make your payments at your convenience from your bank’s website, via telephone banking or at a bank ATM machine. Make sure your bank has your 10-digit Newmarket-Tay Power billing number to ensure that your payments are processed and posted to your account promptly.
Simply select your financial institution from the list below, log on to its website and complete your payment. You will need your account number to register Newmarket-Tay Power as a new payee. Allow three (3) business days for the payment to reach us.
Select Your Financial Institution
Use Our Drop Box
Drop your payment in our payment deposit box located at the entrance of our building at 590 Steven Court by the Visitor Parking Lot.
Mail Your Payment
You can also send your payment by mail if you prefer. Just add a stamp and pop your remittance voucher along with a cheque or money order made payable to Newmarket-Tay Power in the mail. Be sure you allow enough time for your payment to be received and posted on or before the due date. Unfortunately, we are unable to accept cash payments.
Our Mailing address is:
590 Steven Court
Newmarket, Ontario L3Y 6Z2