Residential & Small Business Electricity Rates

The OEB sets TOU, Tiered and ULO prices based on a forecast of how much it will cost to supply customers with the electricity they are expected to use over the next 12 months. 

These prices are set under the Regulated Price Plan (RPP) which is designed to provide stable pricing, encourage conservation, and ensure that the price customers pay for electricity better reflects the price paid to generators that produce the electricity that customers use in their homes or small businesses.

Electricity utilities are not allowed to make a profit from the sale of electricity.

The OEB typically sets new TOU and Tiered prices for May and November, based on an estimate of how much it will cost to supply residential and small business customers on the Regulated Price Plan with the electricity that they are expected to use. 

There is no guarantee you will save money if you switch from TOU to a Tiered or ULO price plan. The total bill impact of switching will vary depending on how much electricity you consume in a month and when it is consumed during the day.

Considering a switch to Tiered or ULO prices? For more information, go to www.oeb.ca/choice.

If you would like to switch to a Tiered or ULO price plan, here is the process: 

• You’ll need to fill it out to notify NT Power that you want to switch by completing and submitting an election form. You should have a recent electricity bill on hand when filling out the form, as you will need your utility account number.
• Within 10 days of receiving your completed form an NT Power representative will contact you and if there are no issues with your election form, you will be informed of when you can expect to start being billed on Tiered prices.
• A change in your price plan can only take effect at the start of a billing period. A billing period is generally about 30 days long, and the start and end dates are identified on your electricity bill. Many customers are not billed based on a calendar month, and the start of your billing period can be any given day of a month.

Yes. To switch between price plans:

• You’ll need to fill it out to notify NT Power that you want to switch by completing and submitting an election form. You should have a recent electricity bill on hand when filling out the form, as you will need your utility account number.
• Within 10 days of receiving your completed form an NT Power representative will contact you and if there are no issues with your election form, you will be informed of when you can expect to start being billed on Tiered prices.
• A change in your price plan can only take effect at the start of a billing period. A billing period is generally about 30 days long, and the start and end dates are identified on your electricity bill. Many customers are not billed based on a calendar month, and the start of your billing period can be any given day of a month.

Any residential or small business customer may opt to change their price plan with the exception of customers who are currently paying Tiered prices because the meter at their site is not yet equipped to bill TOU or ULO prices.

If you live in a condo or apartment that has its own individual meter and your bill comes from a company other than your electricity utility, you are a customer of a unit sub-meter provider (USMP).  Customers of USMPs also can’t switch to Tiered or ULO prices. That decision can only be made for the building as a whole by the master consumer, who is the person that retained a USMP for the property. In most cases, the master consumer is the property manager, landlord or condominium board.

No, you will still receive the credit.

No, you will still receive the credit.