News

Starting Monday September 18, we will be conducting our biennial customer satisfaction survey, which is being managed on our behalf by Oraclepoll. A random sampling of customers will be contacted and no personal or account information will be requested as part of the survey...

Under a provincial regulation for Energy and Water Reporting and Benchmarking (EWRB), large building owners are required to report their energy and water consumption to the Ministry of Energy, Northern Development and Mines (ENDM) on an annual basis. If you own, manage, or...

COMING SOON!! On November 1, 2023, NT Power's residential and small business customers that have smart meters and are billed under the Ontario Energy Board’s Regulated Price Plan can choose to switch between Time-of-Use (TOU), Tiered and Ultra-Low Overnight (ULO) prices. To...

May 1 to October 31, 2023 On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the Ontario Energy Board's (OEB) Regulated Price Plan (RPP) will take effect and remain in place until October 31, 2023. Electricity...

NT Power customers that make the switch to Paperless billing between March 1, 2023 and July 1, 2023 will be making a difference in their communities. We are proud to be supporting Georgian Bay General Hospital Foundation and Southlake Foundation with this campaign as a donation...

Metrolinx is expanding to serve you better, with more frequent service, cleaner technology and transforming GO Transit to bring more frequent two-way, all-day service to the Barrie line, which serves the Newmarket community. The Barrie Go line expansion will provide easier ways...

All NT Power customers will see changes this month with their monthly statement format. We appreciate the valuable feedback from our customers and are excited to share these changes with you on your February statement. For more information about your bill, please visit our...

All NT Power facilities will be closed in celebration of Family Day on Monday, February 20, 2023. Customers can access account information including statements, and pay bills through MY ACCOUNT on our website. Click here: MyAccount (ntpower.ca) . In the event of an emergency, our...

The Town of Newmarket is undertaking a construction project that will see the replacement of the Queen Street bridge above the train tracks (located between Main Street and Prospect Street). Why After regulatory structural inspections of the bridge, it was determined that the...

2023 will bring exciting changes to NT Power’s monthly bill. We appreciate the valuable feedback from our customers and are looking forward to this upcoming change. Please watch for the latest updates on our website and through social media as they become available. Here is a...