Start. Stop. Transfer.

Moving van with people moving a plant

Moving to a new home is complicated, let us help you keep it simple.

Whether you are moving your home or business, moving is never easy. Thankfully, NT Power makes it as simple and straightforward as possible to open a new account, cancel an existing one, or transfer your service within our jurisdictions. 

Please complete the form below.

  • New Account-Move In: If you are applying for a new hydro and/or water service (Newmarket Only) account.
  • Close Account-Move Out: If you are moving outside the NT Power jurisdiction or simply need to cancel hydro and/or water services currently in your name.
  • Transfer Service: If you are moving but remaining within the NT Power service territory and just want to transfer your service

In all cases, please allow at least 2 business days to allow us time to complete a final reading.

Any additional questions contact our Customer Service Centre from 8:30 a.m. to 4 p.m., Monday through Friday and we will gladly assist you.

Newmarket Phone: (905) 895-2309
Tay Phone:                (705) 534-7281
Midland Phone:       (705) 526-9361


Residential or Commercial
Move In, Move Out or Transfer Service
Moving into a property.
Moving out of a property.
Transferring your Service

Move Out Details

We do require 2 business days notice for all moves
Service Address Move Out

Move In Details

Service Address Move In
We do require 2 business days notice for all moves

Forwarding Address

Forwarding Address

Mailing Address

Mailing Address
Are you the Owner or Tenant

Purchaser Details

Purchaser Name

Lawyer's Details

Lawyer Name

Owner/Landlord Details

Tenant’s – please provide the landlords details below
Owners Address

Company Name

Applicant Details

Primary Applicant


Applicant's Spouse or Co-occupant
Existing or former customer of NT Power
Previous Service Address

Choose an Electricity Price Plan

You can now choose to be billed for your electricity usage based on hourly Time-of- Use (TOU) prices OR Tiered prices. 

With TOU Price Plan, the price depends on when you use electricity as well as on the season (winter or summer). You can help manage your electricity costs by shifting your usage to lower price periods when possible. With Tiered Price Plan, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies.

Rest assured, you can elect to switch to either rate plan once you receive your first electricity bill and review your electricity usage.  More information about what to consider when choosing an Electricity Price Plan can be found at the Ontario Energy Board website

Please choose an Electricity Price Plan below: Time-of-Use Prices Tiered Prices

Payment Options

To avoid the monthly ritual of having to remember to pay your bill on time, you can opt to sign up for our Pre-Authorized Payment Plan.

If knowing your monthly payment amount in advance works better for your budget, then our Budget Billing Plans are a perfect fit. We estimate your monthly bill amount based on the previous 12 months of usage.  

At six months we review the plan and make any necessary adjustments to the monthly installment amount.  At the end of the 12-month period, your actual usage and estimated usage is reviewed and you will receive a credit or debit balance, depending on whether you used more or less electricity than the estimated amount.


I agree to accept Distribution Services from NT Power in accordance with its Conditions of Service and be bound by them as they exist and may be amended from time to time. I also agree to the terms and conditions of billings for municipal water and wastewater services established by the Town of Newmarket.